Frequently Asked Questions

The minimum deposit at 00bet100 varies by payment method. For GCash and PayMaya, the minimum is ₱100. For bank transfers via BPI, BDO, and Metrobank, the minimum deposit is ₱500. There is no maximum deposit limit for standard accounts, though VIP players may have higher limits available.

GCash and PayMaya deposits are credited to your 00bet100 account instantly in most cases. Bank transfers via BPI, BDO, and Metrobank may take between 15 minutes to 2 hours during business hours, and up to 24 hours on weekends and public holidays. If your deposit hasn't appeared after the expected timeframe, contact our support team with your transaction reference number.

Withdrawal requests at 00bet100 are reviewed within 24 hours on business days. Once approved, GCash and PayMaya withdrawals are typically credited within 1–3 hours. Bank transfers to BPI, BDO, and Metrobank accounts may take 1–3 business days depending on your bank's processing schedule. Please ensure your KYC verification is complete before requesting a withdrawal.

00bet100 does not charge any fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees — please check with GCash, PayMaya, BPI, BDO, or Metrobank directly for their current fee schedules. We always recommend using the same payment method for withdrawals as you used for your deposit.

Wagering requirements (also called rollover requirements) specify how many times you must bet your bonus amount before you can withdraw any associated winnings. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before the bonus converts to withdrawable cash. Different games contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less.

Yes. If you've claimed a bonus but no longer wish to complete the wagering requirements, you can forfeit the bonus through your account settings under "Active Bonuses." Please note that forfeiting a bonus will also remove any bonus-derived winnings from your balance. Your real-money balance will remain unaffected. Contact our support team at [email protected] if you need assistance.

Reload and cashback bonuses are available to existing 00bet100 players and are typically credited automatically or via a promo code. Check the Promotions section in your account dashboard regularly — new offers are added for Filipino players around major events like PBA playoffs, NBA Finals, and local holidays. Some bonuses require you to opt in before making a qualifying deposit.

Yes. All games at 00bet100 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and table games are sourced from reputable international game providers whose products are independently tested and certified. Live casino games are streamed in real time from professional studios with trained dealers, providing a transparent and authentic gaming experience.

Absolutely. The 00bet100 platform is fully optimised for mobile browsers on both Android and iOS devices. You can access the full game library, make deposits and withdrawals, claim bonuses, and contact support — all from your smartphone or tablet. No app download is required; simply visit 00bet100.vip in your mobile browser and log in to your account.

Minimum bets at the 00bet100 live casino vary by table and game type. Standard baccarat and roulette tables typically start from ₱50 per hand/spin. VIP and high-limit tables have higher minimums. Slot games can be played from as little as ₱1 per spin on many titles. Check the individual game lobby for specific bet limits before joining a table.

Self-exclusion allows you to voluntarily block access to your 00bet100 account for a set period — options include 6 months, 1 year, or permanently. During self-exclusion, you will not be able to log in, deposit, or place bets. To activate self-exclusion, contact our support team at [email protected] or use the self-exclusion option in your account's Responsible Gaming settings. The restriction takes effect immediately.

Help You are not alone. If gambling is affecting your life, please reach out immediately. You can contact the National Center for Mental Health (NCMH) crisis hotline at 1553 (toll-free in the Philippines). Gamblers Anonymous Philippines also holds regular meetings in Manila, Cebu, Davao, and other cities. Our own support team is available 24/7 — email us at [email protected] and we will help you activate self-exclusion right away. Visit our Responsible Gaming page for more resources.

21+ Absolutely not. 00bet100 strictly prohibits gambling by anyone under the age of 21, in line with Philippine law. We conduct mandatory identity verification on all accounts. If you are a parent or guardian and are concerned that a minor may be accessing gambling sites, we recommend using parental control software to restrict access to online gaming platforms.

All game sessions at 00bet100 are logged server-side. If a game disconnects or crashes during play, the round result is recorded and your balance will be updated accordingly once you reconnect. If you believe there has been an error, contact our support team with the game name, approximate time of the issue, and your account username. We will investigate and resolve any discrepancies promptly.

00bet100 works best on the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the smoothest live casino experience, we recommend using Chrome or Edge on desktop. On mobile, the built-in browser on modern Android and iOS devices works well. Make sure your browser is up to date and that JavaScript is enabled. Clearing your browser cache can resolve most loading issues.

Our support team is available 24/7 via the live chat widget on the 00bet100 website. For non-urgent queries, you can email us at [email protected]. Filipino-language support is available during our dedicated hours: 8:00 AM – 12:00 MN PHT. We aim to respond to all email queries within 12 hours.